Bloomberg Client Service

Why complete this job simulation

A risk-free way to experience work on the job with us at Bloomberg. Practice your skills with example tasks and build your confidence to ace your applications.

Self-paced

3-4 hours

No grades

No assessments

Intermediate

Bloomberg is building the world’s most trusted information source and community for financial professionals. We use our dynamic network of data, ideas and analysis to solve difficult problems. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. A critical part of delivering on our promise is platinum-level client service across multiple departments and functions, every day.

Are you interested in finance and technology? Do you have strong communication and problem-solving skills? In this program, you’ll have the chance to learn and build key skills to pursue a career at Bloomberg.

So what’s in it for you?
• You'll get the opportunity to see how client service skills come to life in job roles across Analytics and Sales and Customer Support.
• You’ll complete the program all at your own pace, completely open-access.
• You’ll receive a certificate of completion from Bloomberg that will help you stand out in the application process!

We hope this program helps you discover potential career development and mobility at Bloomberg!

How it works

Complete tasks guided by pre-recorded videos and example answers from our team at Bloomberg. No live sessions, all self-paced.
Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

Skills you will learn and practice:

Composure

Conflict Resolution

Critical Thinking

Customer Experience

Customer Success

Efficiency

Multitasking

Prioritization

Problem Solving

Root Cause Analysis

Time Management

Triage

Introduction from Bloomberg

Tasks

Task One: Prioritization and Task Management

30-60 minsIntroductory

What you'll learn

How to use the Eisenhower Matrix to prioritize tasks

What you'll do

Meet Beatriz, your colleague on the Bloomberg customer support team
Produce a task management schedule assessing the urgency and importance of a range of tasks

Reviews

4.6

I enjoyed the following: 1. Eisenhower Matrix Assignment. (Priority Management) 2. Commodity Market Referral Task. (Bloomberg 'Terminal' Product Suggestive) 3. Questions pertaining Biometric Scan Client Support Task. (Inquisitive Assignment) 4. Bloomberg Customer Support Video Task. (Newsletter Troubleshoot)

Student, Walden University

The training course was very helpful, especially for a newbie freelancer like me. It clearly explained prioritization and task management, which are essential skills when starting out. The lessons were easy to understand and practical, making it easier to apply what I learned in real work situations.

Student

This virtual program is different with other programs out there because it's hands-on and the task is quite difficult (because I don't have a basic client service—this is my very first time), but since joining this program, I get the points about the client service. I realize that this program not enough, so I had to learn more. Thank you, Forage. Thank you, Bloomberg.

Student, Universitas Muhammadiyah Jember