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    Introduction from Bloomberg

    Reviews

    4.6

    I enjoyed the following: 1. Eisenhower Matrix Assignment. (Priority Management) 2. Commodity Market Referral Task. (Bloomberg 'Terminal' Product Suggestive) 3. Questions pertaining Biometric Scan Client Support Task. (Inquisitive Assignment) 4. Bloomberg Customer Support Video Task. (Newsletter Troubleshoot)

    Student, Walden University

    The training course was very helpful, especially for a newbie freelancer like me. It clearly explained prioritization and task management, which are essential skills when starting out. The lessons were easy to understand and practical, making it easier to apply what I learned in real work situations.

    Student

    This virtual program is different with other programs out there because it's hands-on and the task is quite difficult (because I don't have a basic client service—this is my very first time), but since joining this program, I get the points about the client service. I realize that this program not enough, so I had to learn more. Thank you, Forage. Thank you, Bloomberg.

    Student, Universitas Muhammadiyah Jember

    We‘re on a mission to get motivated students into great jobs.
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    Tasks

    Task One: Prioritization and Task Management

    30-60 mins·Introductory

    What you'll learn

    • How to use the Eisenhower Matrix to prioritize tasks

    What you'll do

    • Meet Beatriz, your colleague on the Bloomberg customer support team
    • Produce a task management schedule assessing the urgency and importance of a range of tasks

    Task One: Prioritization and Task Management

    30-60 mins·Introductory

    What you'll learn

    • How to use the Eisenhower Matrix to prioritize tasks

    What you'll do

    • Meet Beatriz, your colleague on the Bloomberg customer support team
    • Produce a task management schedule assessing the urgency and importance of a range of tasks

    Bloomberg logo
    Client Service

    Why complete this job simulation

    A risk-free way to experience work on the job with us at Bloomberg. Practice your skills with example tasks and build your confidence to ace your applications.
    Self-paced
    3-4 hours
    No grades
    No assessments
    Intermediate

    Bloomberg is building the world’s most trusted information source and community for financial professionals. We use our dynamic network of data, ideas and analysis to solve difficult problems. Our customers around the world rely on us to deliver accurate, real-time business and market information that helps them make important financial decisions. A critical part of delivering on our promise is platinum-level client service across multiple departments and functions, every day.  

    Are you interested in finance and technology? Do you have strong communication and problem-solving skills? In this program, you’ll have the chance to learn and build key skills to pursue a career at Bloomberg.

    So what’s in it for you?
    • You'll get the opportunity to see how client service skills come to life in job roles across Analytics and Sales and Customer Support.
    • You’ll complete the program all at your own pace, completely open-access.
    • You’ll receive a certificate of completion from Bloomberg that will help you stand out in the application process!

    We hope this program helps you discover potential career development and mobility at Bloomberg!

    How it works
    • Complete tasks guided by pre-recorded videos and example answers from our team at Bloomberg. No live sessions, all self-paced.
    • Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
    • Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.
    Skills you will learn and practice:
    Composure
    Conflict Resolution
    Critical Thinking
    Customer Experience
    Customer Success
    Efficiency
    Multitasking
    Prioritization
    Problem Solving
    Root Cause Analysis
    Time Management
    Triage
    Available Achievements
    • Certificate
    • Resume Snippet
    • Interview Tips
    • Skills
    Bloomberg logo

    Client Service

    Step into the role of a Bloomberg Customer Support team member to navigate customer questions, issues, and requests

    • Complete work that simulates life on the job. 3-4 hours and self-paced.
    • Stand out in your application to Bloomberg. Show us you're a motivated candidate.
    Client Service