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    Not the right career for you?

    Reviews

    Over 550
    5 Star Reviews
    "During the program, I engaged in a project centered around the launch of a new personal credit card called Kharismo. Through this project, I had the chance to enhance my research, data analysis, and communication skills in a practical, real-world context. One aspect of the program that particularly stood out to me was the opportunity to apply thes..."-- Student from Università Cattolica del Sacro Cuore
    "The practical aspect is more focused than the theoretical part, which makes this platform stand out among the others."-- Student from Cochin University of Science and Technology
    "The use of real-world scenarios in the simulation was very beneficial. It allowed me to apply theoretical knowledge to practical situations, preparing me for the kinds of challenges I might face in the job."-- Student from Kingston University
    "I thoroughly enjoyed the practical nature of the program. Being able to take my learning from data analysis and visualization to a tangible project like understanding credit card preferences and generating insights for leadership was incredibly rewarding. It felt like I was putting my skills to use in a real-world scenario, solving a relevant busin..."-- Student from The Queen's University Belfast
    "I like being able to try things out myself and learn what the industry standards are in terms of presentation, collecting data and analyzing data by viewing the sample answers given."-- Student from University of Durham
    Personal Banking

    Tasks in this program

    Task One: Acquiring Customer Feedback / Market Research
    1-2 hours
    Gather customers’ needs, preferences, and profiles to design a new credit card
    What you'll learn
    • The importance of using questionnaires to understand customer needs, preferences, and demographics for a new credit card
    • How to use different question types (multiple choice, open- and close-ended) to gather critical customer information
    What you'll do
    • Create a clear and concise questionnaire for long-standing loyal customers
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    Introduction from Citi

    Explore Our Job Sims
    Personal Banking

    Why complete our Job Simulation

    A risk-free way to experience work on the job with us at Citi. Practice your skills with example tasks and build your confidence to ace your applications.
    Self-paced5-6 hoursNo gradesNo assessments

    Welcome to our job simulation! We are so excited to have you here.

    Citi’s U.S. Personal Bank, a leader in banking, credit cards and wealth management through Citigold, is a critical growth engine for Citi. To stay ahead of rapidly changing consumer preferences and competitive dynamics, the U.S. Personal Bank is accelerating our growth in proprietary cards, deepening our penetration in our six core retail markets and continuing to invest in digital capabilities.

    Enroll in our Personal Banking Job Simulation today to experience our day-to-day work, develop core skills in client communication, product development, and marketing campaign execution, and showcase motivation to our recruiters.

    This Job Simulation is not an employment relationship with Citi. It is Forage’s policy and recommendation that you do not list this job simulation as employment work experience or an internship. You are welcome to consider adding your completion as an extracurricular activity, as outlined in Forage’s CV Policy reference guide. You will receive a certificate at the end of this experience. To receive your certificate, you must confirm that you have reviewed and consented to the Forage CV Policy reference Guide.

    Skills you will learn and practice:
    Identifying Client's Needs
    Fact Finding
    Client Communication
    Product Development
    Idea Generation
    Communication
    Microsoft PowerPoint
    Quantitative Analysis
    Microsoft Excel
    Data Analysis

    How it works

    Complete tasks guided by pre-recorded videos and example answers from our team at Citi. No live sessions, all self-paced.
    Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
    Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.
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    Personal Banking

    Launch and track the success of a new personal credit card called Kharismo with Citi's Personal Banking team

    Banking & Financial Services Free 550+ 5 Star Reviews

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.