I really enjoyed how the simulation walked me through a real-world client scenario step by step. It was engaging, and I liked that it showed how multiple teams at BNY work together to solve complex problems. The use of ECRM, escalation processes, and call reports gave me practical insights into client services and banking operations that feel very applicable to real work.

I really enjoyed the hands-on, problem-solving approach of the program. It provided a realistic look into client interactions, critical thinking, and the importance of tailored financial solutions. The structured yet dynamic nature of the tasks made it engaging and insightful, especially in understanding how different teams collaborate to meet client needs efficiently.

It was really effective to focus on a single client throughout the Forage, in order to ensure individual's remain interested, invested and do not feel overwhelmed with information. The 2 main tasks also perfectly complimented the program and added a practical learning element to the experience. It was also really engaging having actual BNY employees present information to us, through short videos.