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    Reviews

    Over 1850
    5 Star Reviews
    "This program is extremely effective. I had finished a job simulation where I had to set up a new personal credit card named Kharismo. Credit card features are guided by customer information. Examined info generated to analyse the usage of credit cards And I had a practice of creating presentation with PowerPoint for senior management to help with..."-- Student from Anna University
    "It was very informative and had the opportunity to leverage a wide array of skills that are useful for a career in law and financial services."-- Student from Stony Brook University
    "Presenting raw data in a digestible format, and presenting useful insights on Kharismo's customer base and the charges levied on them."-- Student from University of Wales, Aberystwyth
    "I like being able to try things out myself and learn what the industry standards are in terms of presentation, collecting data and analyzing data by viewing the sample answers given."-- Student from University of Durham
    "I feel like this simulation really allowed me to gain hands on experience for free and learn what a career could look like in this field which can be hard for a student to simulate for themself."-- Student from Vanderbilt University
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    Introduction from Citi

    Explore Our Job Sims
    Personal Banking
    Personal Banking

    Tasks in this program

    Task One: Acquiring Customer Feedback / Market Research
    1-2 hours
    Gather customers’ needs, preferences, and profiles to design a new credit card
    What you'll learn
    • The importance of using questionnaires to understand customer needs, preferences, and demographics for a new credit card
    • How to use different question types (multiple choice, open- and close-ended) to gather critical customer information
    What you'll do
    • Create a clear and concise questionnaire for long-standing loyal customers

    Why complete this job simulation

    A risk-free way to experience work on the job with us at Citi. Practice your skills with example tasks and build your confidence to ace your applications.
    Self-paced5-6 hoursNo gradesNo assessments

    Welcome to our job simulation! We are so excited to have you here.

    Citi’s U.S. Personal Bank, a leader in banking, credit cards and wealth management through Citigold, is a critical growth engine for Citi. To stay ahead of rapidly changing consumer preferences and competitive dynamics, the U.S. Personal Bank is accelerating our growth in proprietary cards, deepening our penetration in our six core retail markets and continuing to invest in digital capabilities.

    Enroll in our Personal Banking Job Simulation today to experience our day-to-day work, develop core skills in client communication, product development, and marketing campaign execution, and showcase motivation to our recruiters.

    This Job Simulation is not an employment relationship with Citi. It is Forage’s policy and recommendation that you do not list this job simulation as employment work experience or an internship. You are welcome to consider adding your completion as an extracurricular activity, as outlined in Forage’s CV Policy reference guide. You will receive a certificate at the end of this experience. To receive your certificate, you must confirm that you have reviewed and consented to the Forage CV Policy reference Guide.

    Hiring Now
    2026 U.S. Personal Banking Summer Leadership Associate | Charlotte, US
    2026 U.S. Personal Banking Summer Leadership Associate | New York City, US
    Student Information Session - Citi Belfast OfficeJanuary 27, 2026 - January 28, 2026
    + 1 more
    Skills you will learn and practice:
    Client Needs Assessment
    Fact-Finding
    Client Communication
    Product Development
    Ideation
    Communication
    PowerPoint
    Quantitative Analysis
    Excel
    Data Analysis

    How it works

    Complete tasks guided by pre-recorded videos and example answers from our team at Citi. No live sessions, all self-paced.
    Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
    Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.
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    Hiring Now

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Hiring Now

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Company Logo

    Personal Banking

    Launch and track the success of a new personal credit card called Kharismo with Citi's Personal Banking team

    Banking & Financial Services Free 1850+ 5 Star Reviews