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    Not the right career for you?
    Personal Banking

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    Reviews

    Over 2150
    5 Star Reviews
    "Presenting raw data in a digestible format, and presenting useful insights on Kharismo's customer base and the charges levied on them."-- Student from University of Wales, Aberystwyth
    "this program really helps the student to learn new things and helps the student to gain practical knowledge in particular field"-- Student from University of Delhi
    "The practical aspect is more focused than the theoretical part, which makes this platform stand out among the others."-- Student from Cochin University of Science and Technology
    "I like how this program really digs in and makes you deal with actual issues at citi. you really get a better understanding. I also like how it shows me how my work is supposed to be so I can see the difference"-- Student from University of South Florida
    "What was interesting was their PowerPoint presentation that have provided evidence for their rates. Comparing and contrasting the regular card from the presented card was helpful to learn."-- Student from Hofstra University
    Personal Banking
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    Introduction from Citi

    Explore Our Job Sims

    Why complete this job simulation

    A risk-free way to experience work on the job with us at Citi. Practice your skills with example tasks and build your confidence to ace your applications.
    Self-paced5-6 hoursNo gradesNo assessmentsIntermediate

    Welcome to our job simulation! We are so excited to have you here.

    Citi’s U.S. Personal Bank, a leader in banking, credit cards and wealth management through Citigold, is a critical growth engine for Citi. To stay ahead of rapidly changing consumer preferences and competitive dynamics, the U.S. Personal Bank is accelerating our growth in proprietary cards, deepening our penetration in our six core retail markets and continuing to invest in digital capabilities.

    Enroll in our Personal Banking Job Simulation today to experience our day-to-day work, develop core skills in client communication, product development, and marketing campaign execution, and showcase motivation to our recruiters.

    This Job Simulation is not an employment relationship with Citi. It is Forage’s policy and recommendation that you do not list this job simulation as employment work experience or an internship. You are welcome to consider adding your completion as an extracurricular activity, as outlined in Forage’s CV Policy reference guide. You will receive a certificate at the end of this experience. To receive your certificate, you must confirm that you have reviewed and consented to the Forage CV Policy reference Guide.

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    + 2 more
    Skills you will learn and practice:
    Client Needs Assessment
    Fact-Finding
    Client Communication
    Product Development
    Ideation
    Communication
    PowerPoint
    Quantitative Analysis
    Excel
    Data Analysis

    How it works

    Complete tasks guided by pre-recorded videos and example answers from our team at Citi. No live sessions, all self-paced.
    Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
    Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

    Tasks in this program

    Task One: Acquiring Customer Feedback / Market Research
    1-2 hours
    Intermediate
    Gather customers’ needs, preferences, and profiles to design a new credit card
    What you'll learn
    • The importance of using questionnaires to understand customer needs, preferences, and demographics for a new credit card
    • How to use different question types (multiple choice, open- and close-ended) to gather critical customer information
    What you'll do
    • Create a clear and concise questionnaire for long-standing loyal customers
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    Hiring Now

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Hiring Now

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Company Logo

    Personal Banking

    Launch and track the success of a new personal credit card called Kharismo with Citi's Personal Banking team

    Banking & Financial Services Free 2150+ 5 Star Reviews