I liked how the Lloyds Banking Group Job Simulation gave me a chance to work on real business problems. The tasks helped me practice important skills like thinking about customers, making ethical choices, and sharing ideas clearly. It also showed me that Lloyds cares about innovation and making a positive impact, which made me excited about the kind of work I could do there.
- Job Simulations
- UX Design Advanced
Introduction from Lloyds Banking Group
Hear Tony Sobers, Design Lead at Lloyds Banking Group, introduce the simulation.Tasks
Intro & Scenario
Background context and your project team
Your role
- You are a junior UX Designer at Lloyds Banking Group, a leading financial institution in the UK.
- You are part of a multidisciplinary team dedicated to enhancing digital banking experiences.
- Your team has been tasked with understanding customer spending habits to develop innovative solutions that improve user engagement and satisfaction.
- As an aspiring UX designer eager to contribute meaningfully, you see this as an opportunity to apply your research and design skills in a real-world context.
Your goal
- Your primary task is to conduct detailed research on customer spending habits, focusing on identifying pain points and opportunities for service improvement.
- You will utilize this research to develop a compelling Customer Value Proposition (CVP) and design a presentation to effectively communicate your findings and proposals to stakeholders.
- This process will not only help you hone your UX design skills but also prepare you for collaborative and communicative roles in the industry.
Intro & Scenario
Background context and your project team
Your role
- You are a junior UX Designer at Lloyds Banking Group, a leading financial institution in the UK.
- You are part of a multidisciplinary team dedicated to enhancing digital banking experiences.
- Your team has been tasked with understanding customer spending habits to develop innovative solutions that improve user engagement and satisfaction.
- As an aspiring UX designer eager to contribute meaningfully, you see this as an opportunity to apply your research and design skills in a real-world context.
Your goal
- Your primary task is to conduct detailed research on customer spending habits, focusing on identifying pain points and opportunities for service improvement.
- You will utilize this research to develop a compelling Customer Value Proposition (CVP) and design a presentation to effectively communicate your findings and proposals to stakeholders.
- This process will not only help you hone your UX design skills but also prepare you for collaborative and communicative roles in the industry.
Reviews
The program was highly practical and realistic, allowing me to experience tasks similar to actual Lloyds Bank projects. I appreciated the step-by-step guidance, research tasks, and the focus on developing a Customer Value Proposition. The slides, visuals, and presentation exercises helped me gain confidence in presenting ideas to stakeholders.
I liked that the simulation felt practical and well structured. It made the tasks feel relevant to a real workplace context, especially the progression from research and findings to a customer value proposition and presentation. I also found it helpful that the activities combined analysis, communication, and presentation skills rather than focusing on only one area.
