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    Over 3100
    5 Star Reviews
    "It provide detailed information on what to do and how to do with the downloadable templates. easy to understand and fun."-- Student from Haaga-Helia University of Applied Sciences
    "I liked that the simulation combined both survey data and observational insights, as it gave a more complete understanding of customer behaviour. It was also useful in developing analytical skills by identifying patterns and linking user feedback to real usability issues. Overall, it felt realistic and helped build practical experience in improving..."-- Student from University of East London
    "I particularly enjoyed the transition from raw observational notes to practical recommendations. It was insightful to see how small UX issues, such as login delays, can affect customer satisfaction. The simulation gave me a realistic understanding of how data and user experience insights are used to improve digital banking services."-- Student from Ahmedabad University
    "I liked how the simulation gave a real-world UX research experience by combining survey and observational analysis. It helped me understand user behavior and identify key pain points effectively. Overall, it improved my ability to turn insights into practical design recommendations."-- Student from Anna University
    "“I really enjoyed the hands-on approach to UX design, particularly conducting competitor analysis and user research. It provided a realistic experience of working in a multidisciplinary team and gave me practical insights into improving digital banking features.”"-- Student from Kingston University
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    Introduction from Lloyds Banking Group

    Hear Tony Sobers, Design Lead at Lloyds Banking Group, introduce the simulation.
    UX Design Introduction

    Tasks in this program

    Intro & Scenario
    Meet your team members and learn about your project goals.
    Your role
    • You are a junior UX designer at Lloyds Banking Group, a leading financial institution in the U.K.
    • You are part of a collaborative team focused on enhancing the user experience (UX) for digital banking customers.
    • Your team has been tasked with developing a new digital banking feature to compete with a competitor's recent market innovation.
    • As an aspiring UX designer, you see this as an opportunity to apply your research and design skills to real-world problems.
    Your goal
    • Your primary objective is to conduct a competitive analysis and gather customer insights to inform the development of the new feature.
    • You will research competitor offerings, analyse customer data to understand spending habits, and provide recommendations for improving Lloyds' digital services.
    • Your work will culminate in a Competitive Analysis Report detailing your findings and suggestions for feature enhancements.
    UX Design Introduction

    Why complete this job simulation

    A risk-free way to experience work on the job with us at Lloyds Banking Group. Practise your skills with example tasks and build your confidence to ace your applications.
    Self-paced1-2 hoursNo gradesNo assessmentsIntroductory

    Welcome to the Lloyds Banking Group's UX Design Introduction Programme! We are thrilled to have you here.

    Lloyds Banking Group is a leading financial institution in the U.K., known for its commitment to innovation and customer-centric solutions. Our focus on digital transformation helps us provide top-notch banking experiences that meet the diverse needs of our customers. By leveraging cutting-edge technology and design principles, we strive to offer secure, efficient, and user-friendly services.

    During this programme, you will get the opportunity to step into the shoes of a junior UX designer and complete tasks that replicate the work our UX Design team does every day. You’ll learn key skills in:

    • User research and data analysis
    • Survey design and feedback collection
    • Observational studies and customer behaviour analysis
    • Data visualisation and report writing

    We hope this programme provides a great resource for you to upskill and strengthen your resume as you explore career options and a potential career at Lloyds Banking Group.

    Skills you will learn and practice:
    Research and Analysis
    Data Interpretation
    Report Writing
    Critical Thinking
    Attention to Detail
    Survey Research
    Research Methods
    Data Visualization

    How it works

    Complete tasks guided by pre-recorded videos and example answers from our team at Lloyds Banking Group. No live sessions, all self-paced.
    Earn a certificate and add it to your CV and LinkedIn as an extracurricular activity.
    Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.
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    Get Career Ready

    Complete work that simulates life on the job. 1-2 hours and self-paced.
    Stand out in your application to Lloyds Banking Group. Show us you're a motivated candidate.

    Get Career Ready

    Complete work that simulates life on the job. 1-2 hours and self-paced.
    Stand out in your application to Lloyds Banking Group. Show us you're a motivated candidate.
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    UX Design Introduction

    Enhance user experiences and design innovative digital solutions with Lloyds' UX Design team

    Design Free 3100+ 5 Star Reviews