UX Design Introduction

Enhance user experiences and design innovative digital solutions with Lloyds' UX Design team

Complete work that simulates life on the job. 1-2 hours and self-paced.
Stand out in your application to Lloyds Banking Group. Show us you're a motivated candidate.

Why complete this Job Simulation

A risk-free way to experience work on the job with us at Lloyds Banking Group. Practise your skills with example tasks and build your confidence to ace your applications.

Self-paced

1-2 hours

No grades

No assessments

Introductory

Welcome to the Lloyds Banking Group's UX Design Introduction Programme! We are thrilled to have you here.

Lloyds Banking Group is a leading financial institution in the U.K., known for its commitment to innovation and customer-centric solutions. Our focus on digital transformation helps us provide top-notch banking experiences that meet the diverse needs of our customers. By leveraging cutting-edge technology and design principles, we strive to offer secure, efficient, and user-friendly services.

During this programme, you will get the opportunity to step into the shoes of a junior UX designer and complete tasks that replicate the work our UX Design team does every day. You’ll learn key skills in:

User research and data analysis
Survey design and feedback collection
Observational studies and customer behaviour analysis
Data visualisation and report writing

We hope this programme provides a great resource for you to upskill and strengthen your resume as you explore career options and a potential career at Lloyds Banking Group.

How it works

Complete tasks guided by pre-recorded videos and example answers from our team at Lloyds Banking Group. No live sessions, all self-paced.
Earn a certificate and add it to your CV and LinkedIn as an extracurricular activity.
Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

Skills you will learn and practice:

Attention to Detail

Critical Thinking

Data Interpretation

Data Visualization

Report Writing

Research Design & Methods

Research Skills

Survey Design & Research

Introduction from Lloyds Banking Group

Tasks

Intro & Scenario

Background context and your project team

Your role

You are a junior UX designer at Lloyds Banking Group, a leading financial institution in the U.K.
You are part of a collaborative team focused on enhancing the user experience (UX) for digital banking customers.
Your team has been tasked with developing a new digital banking feature to compete with a competitor's recent market innovation.
As an aspiring UX designer, you see this as an opportunity to apply your research and design skills to real-world problems.

Your goal

Your primary objective is to conduct a competitive analysis and gather customer insights to inform the development of the new feature.
You will research competitor offerings, analyse customer data to understand spending habits, and provide recommendations for improving Lloyds' digital services.
Your work will culminate in a Competitive Analysis Report detailing your findings and suggestions for feature enhancements.

Intro & Scenario

Background context and your project team

Your role

You are a junior UX designer at Lloyds Banking Group, a leading financial institution in the U.K.
You are part of a collaborative team focused on enhancing the user experience (UX) for digital banking customers.
Your team has been tasked with developing a new digital banking feature to compete with a competitor's recent market innovation.
As an aspiring UX designer, you see this as an opportunity to apply your research and design skills to real-world problems.

Your goal

Your primary objective is to conduct a competitive analysis and gather customer insights to inform the development of the new feature.
You will research competitor offerings, analyse customer data to understand spending habits, and provide recommendations for improving Lloyds' digital services.
Your work will culminate in a Competitive Analysis Report detailing your findings and suggestions for feature enhancements.

Reviews

4.5

While doing this job simulation as a student with no experience, I got exposure to what real time work would be like and this simulation helped me grasp an idea of where I need improvement to increase my chance in landing a job. I'm very grateful for getting a chance to understand the job requirements and understand the gap between my skills and the expected requirements.

Student, Anna University

A perfect beginner's guide to the basics of UX! I loved how short but effective and comprehensive the tasks were and I appreciate the research aspect in this virtual internship as I feel more often then not, research on subject matter of UX / UI design is mainly overlooked. This acted as a primer for me, helping me understand that part of user experience and design, and I really enjoyed it!

Student, Goldsmiths College, University of London

I really appreciated how the program provided a realistic simulation of challenges faced in digital banking. The combination of competitor analysis, customer research, and report writing helped me strengthen both my analytical and communication skills. It felt practical, relevant, and closely aligned with real-world responsibilities at Lloyds Banking Group.

Student