London Insurance Life London Market Claims Adjuster

Why complete this Job Simulation

A risk-free way to experience work on the job as a London Market Claims Adjuster. Practice your skills with example tasks and build your confidence to ace your applications.

Self-paced

2-3 hours

No grades

Optional assessment

Introductory

Welcome to the London specialty insurance market – a global leader in protecting businesses and people. Without it, planes would not be able to take off, musicians wouldn’t perform live and vaccinations wouldn’t be transported all round the world. It’s where airlines, tech giants, football clubs and satellite operators (to name only a few) come to protect themselves against the risks that might cost them a fortune.

During this programme, you will have the opportunity to step into the shoes of a London Market Claims Adjuster – the professional in the insurance world that puts businesses and individuals back on their feet after disaster strikes. You will complete tasks that replicate how these professionals deliver the practical and financial support that can make all the difference in how well and how fast society, businesses and people, recover when something goes wrong. We hope it will help you to learn new skills and strengthen your CV as you explore possible career options.

*Please note Lloyd's Market Association (LMA) has entered into a contract with Forage to provide services under the branding of London Insurance Life, which is itself a brand of the London Market Group (LMG). All data handling and privacy obligations are governed by the agreement between LMA and Forage.

How it works

Complete tasks guided by pre-recorded videos and example answers from claims professionals in the London specialty insurance market. No live sessions, all self-paced.
Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

Skills you will learn and practice:

Claims Analysis

Data Analysis

Presentation Skills

Introduction from London Insurance Life

Tasks

Intro & Scenario

Background context and your project team

Your role

Welcome to the London Market Claims Adjuster job simulation!

In this simulation, you will step into the shoes of a claims professional in the London specialty insurance market at London Assurance Company (a fictional insurance company).

You will complete two tasks which are typical for a professional who “adjusts” an insurance claim. They kick off the process of investigating what went wrong and how they can help the client get back on their feet. Their role is to understand if the insurance policy should pay out in these circumstances.

Your goal

In this simulation, you will be introduced to key concepts relevant to working in claims. You'll get an introduction to the difference a London Market Claims Adjuster makes. In the first task, you'll learn about the skills needed to investigate claims and support clients. In the second task, you will need to put your knowledge to the test and help prepare for a client meeting by analysing data relating to the client's claims history.

Complete this simulation to build confidence in your understanding of the role of a London Market Claims Adjuster and discover sector opportunities which are of interest for you!

Intro & Scenario

Background context and your project team

Your role

Welcome to the London Market Claims Adjuster job simulation!

In this simulation, you will step into the shoes of a claims professional in the London specialty insurance market at London Assurance Company (a fictional insurance company).

You will complete two tasks which are typical for a professional who “adjusts” an insurance claim. They kick off the process of investigating what went wrong and how they can help the client get back on their feet. Their role is to understand if the insurance policy should pay out in these circumstances.

Your goal

In this simulation, you will be introduced to key concepts relevant to working in claims. You'll get an introduction to the difference a London Market Claims Adjuster makes. In the first task, you'll learn about the skills needed to investigate claims and support clients. In the second task, you will need to put your knowledge to the test and help prepare for a client meeting by analysing data relating to the client's claims history.

Complete this simulation to build confidence in your understanding of the role of a London Market Claims Adjuster and discover sector opportunities which are of interest for you!

Reviews

4.6

I liked that the simulation was practical and realistic. It helped me understand the role of a Claims Adjuster, especially how to review an FNOL, assess information, identify key issues, and make decisions based on the available evidence. It was also a good way to understand how claims work within the London Market.

Student, Karnataka State Open University

The simulation felt realistic and closely reflected the type of work a claims adjuster would do, especially in reviewing FNOLs and identifying risk trends. The scenario-based tasks helped build practical thinking around insurance decision-making and understanding client needs. The progression from FNOL review to claims analysis also made the workflow easy to follow and engaging.

Student, University of East London

I liked that the simulation gave me practical insight into the role of a Claims Adjuster and the FNOL process. It helped me understand how claims are reviewed and how important it is to carefully assess the information provided by the client. I also enjoyed working through a realistic insurance scenario.

Student