PNC PNC: Key Roles and Business Segments

Why complete this Job Simulation

A risk-free way to experience work on the job with us at PNC. Practice your skills with example tasks and build your confidence.

Self-paced

30-60 mins

No grades

Optional assessment

Introductory

Banks like PNC don’t run on money alone — they run on people organized around clients, services, and skills. This program gives you a clear look at how financial services are structured, from business segments that focus on different types of customers, to job families that group roles by shared strengths and work styles.

In this program, you’ll:

Learn about PNC’s business segments and how they support individuals, businesses, and communities.
Explore broad job families — customer-facing, analytical, tech-driven, and operations — to see how different kinds of work connect.
Practice reflecting on your own skills and interests, a useful exercise for any career path.
Build confidence in making informed choices about classes, activities, or future opportunities.

By the end, you’ll have a big-picture understanding of how PNC organizes work, plus a stronger sense of how to match your strengths to different types of roles — an ability that will serve you well in any workplace.

How it works

Explore PNC’s business segments and job families though short, interactive activities and scenarios.
Finish the program and receive a certificate that you can share as proof of your career exploration and skill-building.
Use these insights to make informed choices about your next steps and career plans.

Skills you will learn and practice:

Business Acumen

Career Development

Customer Service

Product Knowledge

Self-Awareness

Talent Assessment

Teamwork & Collaboration

Tasks

Intro & Scenario

Background context and your project team

Your role

Step into the shoes of a PNC team member working with a growing client.
Make choices about which business segments can best support the client.
Learn about different jobs through fictional employee profiles.
Reflect on how your own skills and interests may connect to PNC careers.

Your goal

Recognize the main business segments within a large bank and what they do.
Understand how PNC teams collaborate across different areas.
Identify job “families” that group similar roles and skills across the organization.
Envision where you might see yourself in the banking industry.

Intro & Scenario

Background context and your project team

Your role

Step into the shoes of a PNC team member working with a growing client.
Make choices about which business segments can best support the client.
Learn about different jobs through fictional employee profiles.
Reflect on how your own skills and interests may connect to PNC careers.

Your goal

Recognize the main business segments within a large bank and what they do.
Understand how PNC teams collaborate across different areas.
Identify job “families” that group similar roles and skills across the organization.
Envision where you might see yourself in the banking industry.

Reviews

4.6

I liked how interactive and informative the simulation was. It gave me a better understanding of PNC's different business segments, job families, and career opportunities. I also enjoyed the role-matching activities because they helped me discover roles that align with my interests and IT background.

Student, Nile University of Nigeria

I appreciated how the simulation provided practical insights into different banking roles and their responsibilities. The real-world scenarios encouraged critical thinking, risk assessment, and problem-solving. It was engaging, informative, and helped me identify career opportunities that align with my strengths and interests.

Student, Nile University of Nigeria

I liked that the simulation gave me a practical introduction to how different teams and roles work together in a large company. It helped me understand different career paths and identify the Business Data Analyst role as something I would like to explore further. I also liked that the activities were simple, interactive, and based on realistic business situations.

Student, Mohan Lal Sukhadia University

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