PNC PNC: Key Roles and Business Segments

Why complete this Job Simulation

A risk-free way to experience work on the job with us at PNC. Practice your skills with example tasks and build your confidence.

Self-paced

30-60 mins

No grades

No assessments

Introductory

Banks like PNC don’t run on money alone — they run on people organized around clients, services, and skills. This program gives you a clear look at how financial services are structured, from business segments that focus on different types of customers, to job families that group roles by shared strengths and work styles.

In this program, you’ll:

Learn about PNC’s business segments and how they support individuals, businesses, and communities.
Explore broad job families — customer-facing, analytical, tech-driven, and operations — to see how different kinds of work connect.
Practice reflecting on your own skills and interests, a useful exercise for any career path.
Build confidence in making informed choices about classes, activities, or future opportunities.

By the end, you’ll have a big-picture understanding of how PNC organizes work, plus a stronger sense of how to match your strengths to different types of roles — an ability that will serve you well in any workplace.

How it works

Explore PNC’s business segments and job families though short, interactive activities and scenarios.
Finish the program and receive a certificate that you can share as proof of your career exploration and skill-building.
Use these insights to make informed choices about your next steps and career plans.

Skills you will learn and practice:

Business Acumen

Career Planning

Client Services

Product Expertise

Skills Assessment

Strengths Assessment

Team Collaboration

Tasks

Intro & Scenario

Background context and your project team

Your role

Step into the shoes of a PNC team member working with a growing client.
Make choices about which business segments can best support the client.
Learn about different jobs through fictional employee profiles.
Reflect on how your own skills and interests may connect to PNC careers.

Your goal

Recognize the main business segments within a large bank and what they do.
Understand how PNC teams collaborate across different areas.
Identify job “families” that group similar roles and skills across the organization.
Envision where you might see yourself in the banking industry.

Intro & Scenario

Background context and your project team

Your role

Step into the shoes of a PNC team member working with a growing client.
Make choices about which business segments can best support the client.
Learn about different jobs through fictional employee profiles.
Reflect on how your own skills and interests may connect to PNC careers.

Your goal

Recognize the main business segments within a large bank and what they do.
Understand how PNC teams collaborate across different areas.
Identify job “families” that group similar roles and skills across the organization.
Envision where you might see yourself in the banking industry.

Reviews

4.6

I liked that the simulation felt realistic and showed how decisions are made in a professional work environment. It helped me think critically, solve problems, and understand different career paths. I also enjoyed learning how my interests and strengths connect to real workplace situations. Overall, it was an engaging and useful learning experience.

Student

I liked that the simulation was interactive and helped me understand different job families and career opportunities. It gave me a better idea of how different roles match different skills and interests. I also liked the reflection questions because they helped me think about my strengths and career goals.

Student

What I liked most about the simulation was that it felt real and hands-on. It gave me a clear picture of different banking roles and how they connect , from client service to data and compliance. I liked having to make decisions and think about both short-term deadlines and long-term accuracy. It helped me learn more about my own interests and strengths.

Student, Tshwane University of Technology

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