I liked that the simulation was practical and realistic. It helped me understand the difference between on-premise and off-premise sales, how to analyse account data, and how to communicate insights clearly. I also found the objection-handling task useful because it showed how sales conversations require active listening, problem solving, and building long-term customer relationships.

Participating in a skill development program offers a rewarding experience filled with personalized learning and hands-on training. With qualified instructors providing support and constructive feedback, participants gain practical knowledge applicable to real-world scenarios. The program's flexibility allows for convenient scheduling, fostering a positive and accessible learning environment.

This program gave me an opportunity to learn how to communicate and deal with people in a respectful way. The thing I liked the most was the short video we were supposed to make. This is because it helped me gather courage and confidence to talk and speak with people in real life. In the end I would again say that this program helped increase my communication skills